Privacy Policy

• Account data: your email address and a hashed password.
• Payment data: handled by our crypto payment provider. We store the transaction reference and amount, not your wallet keys.
• Usage data: to bill and prevent abuse, we record connection metadata and the total bytes transferred per account. We do not sell this data.

To provide and meter the Service, process payments, enforce our Acceptable Use Policy, respond to support requests, and comply with legal obligations.

Under the GDPR and comparable laws, we process personal data on these bases: performance of our contract with you (providing and billing the Service); our legitimate interests (securing the Service and preventing abuse); compliance with legal obligations; and, where applicable, your consent (for example, any non-essential cookies).

Account and billing records are kept while your account is active and as required by law. Connection logs used for abuse prevention are retained for a limited period and then deleted.

We share personal data only with the providers necessary to run the Service, each acting under contract and only as needed:

• Payment processing — our crypto payment provider (Cryptomus) and, for card payments, our merchant of record (Creem). Each handles payment data as an independent controller under its own terms.
• Hosting and database — our infrastructure provider.
• Upstream proxy network provider — routes your connections so the Service can deliver proxy access.
• Live chat and customer support — our live-chat provider processes the messages you send, and (for signed-in customers) your email and account context, so we can answer support requests.

A current list of these sub-processors, including names, is available on request by emailing [email protected]. We do not sell your personal data. We may disclose information where required by law or to protect the Service.

Some providers, including our upstream network provider, may process data outside your country of origin. Where personal data is transferred internationally, we rely on an appropriate safeguard (such as the Standard Contractual Clauses) where required by applicable data-protection law.

We use cookies that are strictly necessary to operate the dashboard (for example, to keep you signed in). Our live-chat widget also stores a small identifier (cookie / local storage) to keep your conversation continuous between visits. We do not use advertising cookies. You can control cookies through your browser, though disabling essential cookies may break the dashboard.

We run our own first-party, privacy-first analytics to understand how the site is used (which pages are viewed, referring sites, and approximate country). It is cookieless and sets no identifier on your device. Each visit is counted with a rotating daily hash derived from your IP address, user agent, and site — your IP is used only to compute that hash and to estimate location, and is never stored. We do not track you across other websites, do not sell or share this data, and delete the underlying records on a rolling basis.

Passwords are hashed; traffic to the dashboard is encrypted. No system is perfectly secure, so we cannot guarantee absolute security.

You may request access to or deletion of your personal data by emailing [email protected]. Deleting your account removes your credentials and stops further metering.

[email protected]