Acceptable Use Policy

You may not use the Service to:

• Break any applicable law or regulation, or infringe the rights of any third party.
• Gain unauthorized access to systems, accounts, or data (hacking, credential stuffing, brute-forcing), or bypass the security measures or access controls of any system you are not authorized to use.
• Launch DoS/DDoS attacks, port scanning, or network flooding; or overload, disrupt, or degrade the infrastructure of any target (for example, through excessive request rates).
• Send spam or phishing, or operate scam or fraud campaigns — including payment fraud, carding, money laundering, ad or click fraud, and ticket-buying bots.
• Distribute malware, ransomware, or exploit kits.
• Access, store, or transmit child sexual abuse material (CSAM) or any content exploiting minors. Zero tolerance.
• Collect non-public personal or sensitive data, or scrape personal data, without a lawful basis and any authorization the law requires.
• Infringe intellectual property or distribute pirated content.
• Harass, threaten, or stalk others, or violate others’ privacy.
• Impersonate any person or entity, or misrepresent your identity or affiliation.
• Resell, sublicense, or redistribute the Service without our written permission, or share access in a way that obscures abusive activity.

You may not use the Service from, or to target systems in, comprehensively sanctioned or embargoed jurisdictions, or in any way that violates export-control or sanctions laws. You represent that you are not located in — or acting on behalf of anyone located in — such a jurisdiction, and that you are not on any government sanctions or denied-party list. Restricted jurisdictions include (without limitation) Cuba, Iran, North Korea, Syria, the Russian Federation, Belarus, and the restricted regions of Ukraine. This list may change to reflect applicable law and the requirements of our upstream network provider.

The Service runs on a third-party upstream proxy network. Your use is additionally subject to that provider’s acceptable-use rules, which are no less strict than this AUP. We are contractually required to pass through and enforce those rules, and we may act on the upstream provider’s instructions — including suspending access — to stay compliant. Certain target categories (for example, adult or other restricted content) may be blocked at the network level at our or the upstream provider’s discretion. The websites and destination ports blocked today are listed in our documentation.

Where your use of the Service is ambiguous or raises abuse or compliance concerns, we may require identity or business verification (KYC) before continuing or restoring access. Failure to complete requested verification may result in suspension. We may also investigate suspected illegal activity, preserve relevant logs, and cooperate with law enforcement and our upstream provider as required.

We monitor for abuse signals (not content) and respond to reports. We may suspend or terminate accounts engaged in prohibited activity, preserve relevant logs, and cooperate with lawful requests. No refund is given for accounts terminated for AUP violations.

To report abuse, email support@proxmint.com with “ABUSE” in the subject and include relevant details (IPs, timestamps, logs). We investigate every report.